• Please help us by reporting any misuse of our website and /or artistic content by clicking on the “Copyright Reporting” link in the home navigation menu and completing the submission form.

• All content on this website including written text, comments, photographic images, designs in photographic images and logos, designs in graphic content, designs in downloadable purchases, and any artwork or design rendered by an artist or artisan featured on our website is considered intellectual property and is protected under international copyright laws.

• Distributing any of the content on this website in an unauthorized manner is prohibited. Commercial use of any content on this website including written text, comments, digital and photographic images, artwork or design work featured on this website for commercial purposes, and/or for personal marketing or branding purposes is prohibited. Reproducing any of our website content including photographic and digital images, artwork, and design work that you did not purchase the rights to reproduce, or in a manner not explicitly authorized, is considered copyright infringement and will be prosecuted under the fullest extent of the law.

• The United States of America governs these terms.

By using the Tonalli Art & Imports website you agree to our terms. These include strictly adhering to international copyright infringement laws that prohibit use of our content for commercial purposes and/or for personal marketing or branding, and/or sharing our content in an unauthorized manner. Please click on the drop-down menu item entitled, “Copyright Infringement” for more details.

By using our eCommerce store you agree to our sales, shipping, delivery, returns, and refunds policies.

By signing up to our email list you agree to the collection and storage of your email data (click on the drop down menu item entitled “Block Form Submissions Policy” for more details).

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website. Please click the drop-down menu entitled, “Data Collection and Privacy Policy” for details.

• All sales are final at the time of purchase. Please review our refunds, returns, and exchanges policies thoroughly before placing your order.

• We use Stripe as our payment processor and accept Visa, Mastercard, AMEX, DIscover and Applepay. All Stripe terms of use and privacy policies apply to your purchase. You can review their policy details here: https://stripe.com/privacy

• We will fulfill and ship most orders within 2 days, but custom orders and art may take 5 days to fulfill.

• Delivery: Your treasure will arrive from Mexico in 12 business days or less, or from the USA in 4 business days. We use express delivery services for all orders shipped in Mexico, and all orders valued over $500 that ship from either country.

Our downloadable content including artwork and images, is available to individual consumers who purchase them here and wish to use them for individual personal use.

Commercial use, which includes, but is not limited to: Selling our digitally downloadable content; selling objects of any kind printed with our digitally downloaded designs, artwork, or images; using our digitally downloadable content for marketing or branding purposes even of a personal nature; and or profiting financially or materially in any way from our downloadable content is strictly prohibited. Copying our digitally downloadable content to share with others is also strictly prohibited.

Any violation of these terms of use is punishable by law. We actively monitor the use of our content on social media and in the corporate and artistic communites.

By purchasing our downloadable content you agree to these terms governed by the United States of America and Mexico.

• Digital downloads are non-refundable as are customized orders, specially procured items, and commissioned artworks.

• We do not typically accept returns, exchanges, nor issue refunds unless an item was damaged during shipping.

• Our inventory of treasures is artisanal and often made to order. They are are inspected for defects before they are shipped and we do not ship defective items.

• Refunds will be issued when a customer provides a photo of the damaged item sent to us on the day of delivery. Please email it with your order number to: info@Tonalliartandimports.com

• When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

• We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

• Our payment processor, Stripe. will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy

• As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

• We ship all of the items in our website inventory free of charge within the United States of America and Mexico. Items may ship from either location. You should receive your order within 2-12 business days. Shipments from the USA will arrive sooner and sometimes our shipments, from Mexico do as well.

• Faster guaranteed shipping options are available at additional cost.

• We do not typically ship outside the US and Mexico, but we will make exceptions for certain artworks and orders valued over $1000.00 US. If you live outside the US or MX please contact us to discuss delivery options and cost.

Items specially procured for individual customers and art commissions will be shipped via Fed-Ex (unless otherwise specified by the customer) at additional cost and are not refundable.

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address

This information may also include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Instagram, Facebook, WhatsApp, Tiktok. If you click a share button, these third parties may receive your personal data, including:

Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with with Zapier for data porting.

When you login to our website a pop-up menu will give you the option to accept or decline our use of cookies.

Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help us remember your preferences and understand how you use use different features.

For information about viewing the cookies dropped on your device, visit the Squarespace Cookie Policy at: https://www.squarespace.com/cookie-policy/

Unless you opt-out, functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Public comments that appear on our website are protected intellectual property and may not be shared or reproduced without our express authorization.

The United States of America governs these legal protections.

Public comments containing course language, disrespectful content, and/or aggressive or discriminatory language or intent will be immediately removed.

Tonalli Art & Imports, LLC is an online cooperative enterprise with administrative offices in the USA and Mexico.

We believe in treating our Treasure Seekers the way we would want to be treated. Therefore, we take your questions, concerns, and requests seriously.

If you wish to contact us for any reason please email us at: Info@Tonalliartandimports.com and include a contact phone number. We will respond within 24 hours.